Update Customer Identifier

Update a Customer Identifier using the Axis Dashboard.


You can update a Customer Identifier by adding a receiver for it. For example, if you had created a Customer Identifier with only a bank account receiver earlier, you can now add a VPA receiver to it.

Watch Out!

If you had created a Customer Identifier with a receiver, for example, bank account, you cannot add another bank account receiver or replace it. Similarly, if you had created a Customer Identifier with only a VPA receiver, you cannot replace or update it.

To Enable UPI transfer for a Customer Identifier:

  1. Log in to the and click Smart Collect.
  2. In the list of Customer Identifiers, select the Customer Identifier ID.
  3. In the right pane that appears, click Enable UPI Transfer.
    Enable UPI Transfer
  4. Enter the UPI ID descriptor in the dialog box. Click Enable UPI Transfer.
    Add UPI ID

To Enable Customer Identifier transfer for a Customer Identifier:

  1. Log in to the and click Smart Collect.
  2. In the list of Customer Identifiers, select the Customer Identifier ID.
  3. In the right pane that appears, click Enable Customer Identifier Transfer.
    Enable Customer Identifier Transfer
  4. In the pop-up that appears, click Yes, Enable.
    Enable confirmation for CI transfer
  5. The Customer Identifier details will then be auto-generated as shown below:
    Customer Identifier details