Change Business Type
Learn how to request a change to your registered business entity type on Razorpay.
After completing onboarding, your account is linked to a specific business entity type such as Individual, Sole Proprietorship, Private Limited or Public Limited. If your business structure changes, you can request Razorpay to update your entity type, subject to eligibility conditions.
Watch Out
This is a manual, backend-assisted process. There is no self-serve option currently available on the Dashboard.
You can request an entity type change if all of the following conditions are met:
- Your PAN remains the same before and after the change. Entity changes that require a new PAN are not supported.
- You have for the new entity type.
Handy Tips
If you are not eligible for a business type change on the existing MID, you can create a new MID with the updated business details and continue onboarding using the new MID.
The following transitions are currently supported:
Handy Tips
Transitions that involve a change in PAN (for example, moving from an Individual to a Private Limited company) are not supported.
Before raising a request, keep the following documents ready for your new entity type:
- PAN card (must match the existing PAN on your Razorpay account)
- Business registration certificate for the new entity
- GST certificate (if applicable)
- Any other KYC documents relevant to the new entity type
Since there is no self-serve option on the Dashboard, you must raise a support request.
- Log in to your .
- Navigate to Help & Support and raise a ticket.
- A ticket creation window is displayed with your MID and current entity type automatically retrieved. Ensure to add the following info to the ticket:
- Requested entity type
- Reason for the change
- Supporting KYC documents for the new entity type.
- Razorpay's compliance team reviews your request. If approved, the PSE team updates your entity type on the backend.
- You will be notified once the change is complete.
Once a ticket is raised, the Razorpay team will resolve the ticket within 2-3 working days.
No. This transition requires a new PAN, which is not supported. Entity changes are only allowed when the PAN remains the same.
Timelines depend on document completeness and compliance review. Razorpay support will keep you updated via the ticket.
Your transaction history remains intact. However, certain account settings tied to the previous entity type may need to be reconfigured. Razorpay support will guide you if this applies to your case.
Not currently. There is no self-serve flow on the Dashboard for entity type changes. All requests must go through Help & Support.